Refund Policy

At Khilade, we want to ensure you have the best experience. If something goes wrong with your order, here is our refund policy.

1. Eligibility

You may be eligible for a refund if your food arrives damaged, is incorrect, or does not arrive at all. You must report the issue within 2 hours of delivery.

2. Process

Contact our support team with your order ID and a photo of the issue. Refunds take 5-7 business days to reflect in your account.